Floral Designer & Customer Service Lead

Kroger; University Place (WA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Healthcare coverage under company plan

Flexible scheduling (full- and part‑t​

Tuition reimbursement

Employee discounts

Job summary

Kroger is hiring for a floral associate in University Place, WA. You will assist customers, design floral arrangements, process orders, and help keep the department organized and safe. The role requires strong customer service, attention to detail, and ability to work weekends and holidays as needed.

This position offers on-site work with opportunities to engage in merchandising and display tasks while delivering excellent service in a fast-paced grocery setting.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Experience in grocery retail and customer service.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized and in designated areas.
• Maintain floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Customer service

Written communication

Oral communication

Multitasking

Teamwork

Reading shelf tags

Operational safety

Job description

Kroger is hiring for a floral associate in University Place, WA. You will assist customers, design floral arrangements, process orders, and help keep the department organized and safe. The role requires strong customer service, attention to detail, and ability to work weekends and holidays as needed.

This position offers on-site work with opportunities to engage in merchandising and display tasks while delivering excellent service in a fast-paced grocery setting.