Floral Design & Customer Service Associate

Kroger Family of Companies; North Las Vegas (NV); On-site; USD 27,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking an upbeat Floral Clerk to assist in designing and merchandising floral items, provide excellent customer service, and process orders in a fast-paced store environment.

Responsibilities include greeting customers, helping with arrangements, operating the cash register, and keeping the department organized and safe. Weekend and holiday availability is required.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities, present information professionally and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Knowledge of production, merchandising and customer service related to sale of merchandise.
• Must be able to safely use cleaning solutions, sharp tools, and operate production equipment.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items for customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized and in designated areas.
• Maintain floors clean and safe, free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness and space allocation for merchandise.
• Adhere to company policies and procedures, state and federal laws.
• Operate cash register per company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform essential functions with or without reasonable accommodation.

Skills

Customer service

Merchandising

Communication skills

Teamwork

Attention to detail

Multitasking

Tools

Cash register operation

Job description

Kroger Family of Companies is seeking an upbeat Floral Clerk to assist in designing and merchandising floral items, provide excellent customer service, and process orders in a fast-paced store environment.

Responsibilities include greeting customers, helping with arrangements, operating the cash register, and keeping the department organized and safe. Weekend and holiday availability is required.