Floral Designer & Customer Service Clerk

Kroger; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Job summary

Kroger in Phoenix, AZ is hiring for a floral department associate. You will assist in the design and merchandising of floral items for display and customer requests, while delivering excellent customer service and upholding the company’s values.

You will greet customers, create floral arrangements, package orders, and maintain department organization. Flexibility to work weekends/holidays and adherence to policies are expected.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Merchandising

Communication skills

Teamwork

Attention to detail

Tools

Cash register operation

Job description

Kroger in Phoenix, AZ is hiring for a floral department associate. You will assist in the design and merchandising of floral items for display and customer requests, while delivering excellent customer service and upholding the company’s values.

You will greet customers, create floral arrangements, package orders, and maintain department organization. Flexibility to work weekends/holidays and adherence to policies are expected.