Floral Design & Customer Service Associate

Kroger; Scottsdale (AZ); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Job summary

Kroger in Scottsdale, AZ is seeking a helpful team member to assist in designing and merchandising floral items and to greet customers with great service. You will help create arrangements, process orders, and keep the department organized.

Responsibilities include assisting customers, packaging orders, handling cash, and maintaining displays. Flexibility to work weekends and holidays is required; prior grocery retail experience is a plus.

Qualifications

• Effective written and oral communication
• Ability to read shelf tags, signs, product labels, and training materials
• Ability to multi-task and set priorities in a fast-paced environment
• Personal initiative and follow through to completion
• Team collaboration in a fast-paced setting
• Ability to safely use cleaning solutions and operate production equipment
• Past work record showing dependability and integrity
• Knowledge of employment laws and safety practices
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change

Responsibilities

• Assist and greet customers promptly and provide great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in locating and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies organized
• Keep floors clean, safe, and clutter-free
• Maintain plants and arrange flowers, including balloon preparation
• Ensure signs, rotation, freshness, quantity and space allocation are correct
• Adhere to company policies and safety laws
• Operate cash register following procedures
• Maintain weekend and holiday flexibility
• Perform essential functions with or without reasonable accommodation

Skills

Communication

Shelf tag reading

Multi-tasking

Teamwork

Customer service

Cash handling

Safety awareness

Reliability

Grocery retail experience

Job description

Kroger in Scottsdale, AZ is seeking a helpful team member to assist in designing and merchandising floral items and to greet customers with great service. You will help create arrangements, process orders, and keep the department organized.

Responsibilities include assisting customers, packaging orders, handling cash, and maintaining displays. Flexibility to work weekends and holidays is required; prior grocery retail experience is a plus.