Floral Design & Customer Service Clerk

Kroger; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a Floral Clerk to assist in the design and merchandising of floral items for display and customer orders. You will provide excellent customer service, help create arrangements, and ensure merchandise is stocked and organized across the department.

The role requires strong communication, the ability to multitask in a fast-paced grocery environment, and a commitment to safety and policy adherence. Weekend and holiday availability is expected.

Qualifications

• Demonstrates effective written and oral communication.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Shelf tags

Merchandising

Safety handling tools

Job description

Kroger is seeking a Floral Clerk to assist in the design and merchandising of floral items for display and customer orders. You will provide excellent customer service, help create arrangements, and ensure merchandise is stocked and organized across the department.

The role requires strong communication, the ability to multitask in a fast-paced grocery environment, and a commitment to safety and policy adherence. Weekend and holiday availability is expected.