Floral Designer & Customer Experience Specialist

The Kroger Co.; Shorewood Hills (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Wisconsin seeks a friendly Floral Clerk to assist in designing and merchandising floral items, and to provide excellent customer service. You will support display creation and handle customer requests with a focus on quality and safety.

You will greet customers, help create arrangements, process orders, operate the cash register, and maintain clean, organized displays. Weekend and holiday availability is required to help the department run smoothly.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels.
• Ability to multi-task and work with all levels of the organization.
• Customer service-oriented with initiative and reliability.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be courteous and professional in all interactions.
• Help design and create floral arrangements and fill customer orders.
• Package orders safely and efficiently.
• Keep merchandise and supplies organized and stocked.
• Maintain customer records and files as needed.
• Assist customers in locating items and answering questions.
• Handle telephone orders courteously and promptly.
• Assist in decorating and merchandising the department.
• Operate cash register following procedures.
• Maintain cleanliness and safety of the work area.
• Adhere to company policies and procedures.

Skills

Customer service

Effective communication

Multi-tasking

Team player

Job description

The Kroger Co. in Wisconsin seeks a friendly Floral Clerk to assist in designing and merchandising floral items, and to provide excellent customer service. You will support display creation and handle customer requests with a focus on quality and safety.

You will greet customers, help create arrangements, process orders, operate the cash register, and maintain clean, organized displays. Weekend and holiday availability is required to help the department run smoothly.