Floral Design & Customer Service Specialist

Kroger; Wauwatosa (WI); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Career growth & training

Job summary

Kroger in Milwaukee is seeking a friendly Store Associate to assist customers in the floral department, design and merchandise floral items, and process orders with care. You will contribute to a welcoming shopping experience and help keep the floral area well-stocked and attractive.

Join a team that values service, teamwork, and safety, with opportunities for growth, flexible scheduling, and competitive benefits as part of Kroger Family of Companies.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change

Responsibilities

• Assist and greet customers promptly and provide great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies organized
• Maintain floors clean and safe
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and space
• Adhere to company policies and procedures, as well as laws
• Operate cash register in accordance with company procedures
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform essential functions with/without accommodation

Skills

Communication skills

Read shelf tags & labels

Multi-tasking

Teamwork

Customer service

Safety awareness

Dependability

Employment law & safety knowledge

Grocery retail experience

Cash register operations

Tools

Cash register system

Job description

Kroger in Milwaukee is seeking a friendly Store Associate to assist customers in the floral department, design and merchandise floral items, and process orders with care. You will contribute to a welcoming shopping experience and help keep the floral area well-stocked and attractive.

Join a team that values service, teamwork, and safety, with opportunities for growth, flexible scheduling, and competitive benefits as part of Kroger Family of Companies.