Floral Designer & Customer Experience Associate

Kroger; Collierville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Collierville, TN is seeking a friendly Floral Associate to assist in designing and merchandising floral items for display and customer orders. You will greet customers, help select items, and provide great service while maintaining the department's appearance and inventory.

This on-site position requires teamwork, accuracy with shelf tags and signage, cash handling, and the ability to work weekends or holidays. Prior grocery retail or customer service experience is a plus.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels and training materials.
• Ability to multi-task, set priorities and work with all levels of the organization.
• Personal initiative and follow-through to completion.
• Team player in a fast-paced environment.
• Ability to work with cleaning solutions and safe handling of tools.
• Past work history showing dependability and integrity.
• Knowledge of employment laws and safety regulations.
• Experience in grocery retail and customer service.
• Experience operating a cash register and giving change.

Responsibilities

• Greet customers promptly and provide great service.
• Be courteous and professional in all interactions.
• Help design floral arrangements and fill customer orders.
• Package orders safely and efficiently.
• Keep merchandise and supplies in proper areas.
• Maintain customer records and files.
• Assist customers with location and item selection.
• Handle telephone calls and orders promptly.
• Assist in decorating and merchandising the department.
• Keep tools, carts and fixtures organized.
• Maintain clean floors and safe workspace.
• Maintain plants and prepare flower arrangements and balloons.
• Ensure proper signage, rotation, freshness and space allocation.
• Adhere to company policies and safety regulations.
• Operate cash register according to procedures.
• Flexibility to work weekends and holidays.

Skills

Communication

Shelf tags

Multi-tasking

Teamwork

Customer service

Cash handling

Safety awareness

Dependability

Grocery retail experience

Floristry

Tools

Cash register

Job description

Kroger in Collierville, TN is seeking a friendly Floral Associate to assist in designing and merchandising floral items for display and customer orders. You will greet customers, help select items, and provide great service while maintaining the department's appearance and inventory.

This on-site position requires teamwork, accuracy with shelf tags and signage, cash handling, and the ability to work weekends or holidays. Prior grocery retail or customer service experience is a plus.