Floral Design & Customer Service Specialist

Kroger; Cold Spring (KY); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger in Cold Spring, KY is seeking a friendly floral department associate to assist in design, display, and customer service. You will greet customers, help design floral arrangements, prepare orders, and keep the department tidy and well stocked.

You will handle cash at the register, maintain product signage, and support tasks across merchandising, safety, and inventory while working weekends and holidays as needed. Prior retail or grocery experience is a plus; training provided.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Communication

Multitasking

Teamwork

Merchandising

Customer Service

Cash Handling

Safety Awareness

Tools

Cash Register

Job description

Kroger in Cold Spring, KY is seeking a friendly floral department associate to assist in design, display, and customer service. You will greet customers, help design floral arrangements, prepare orders, and keep the department tidy and well stocked.

You will handle cash at the register, maintain product signage, and support tasks across merchandising, safety, and inventory while working weekends and holidays as needed. Prior retail or grocery experience is a plus; training provided.