FLORAL/DESIGNER

Fred Meyer; Happy Valley (OR); On-site; USD 26,000 - 38,000; Full time

Job summary

Fred Meyer Floral Department seeks an energetic florist to design and merchandise floral items for display or customer requests. Provide excellent customer service and uphold company values while maintaining a clean, organized department.

Must be able to work weekends and holidays and handle multiple orders with tact and speed. The role requires effective written and verbal communication, confidentiality regarding associate records, and the ability to make quick, smart decisions in a fast-paced

Qualifications

• Experience designing and merchandising floral arrangements.
• Strong communication and customer service skills.
• Ability to work weekends and holidays.
• Maintain neat, organized department and records.

Responsibilities

• Design floral arrangements for display and customer orders.
• Merchandise floral items and related products on the floor.
• Provide friendly customer service and assist shoppers.
• Keep department tidy and stocked; manage supplies and records.
• Assist customers in locating items and processing orders.
• Handle Florist Transworld Delivery orders promptly and courteously.

Skills

Floristry

Customer service

Design skills

Retail experience

Job description

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Confidentiality regarding associate records is expected.
• Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience. Floral Design School equals six months full-time retail design experience.
• Demonstrated aptitude for filling customer needs, and designing floral arrangements.
• Ability to make intelligent decisions quickly.
• Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
  

Desired

• Past work record reflects dependability and integrity.
• Design and create floral arrangements and/or other items to fill customer orders.
• Greet customers, offer assistance, take and fill orders.
• Package orders cheerfully, effectively, safely and efficiently.
• Keep the department area clean and free from clutter.
• Keep merchandise and supplies in their proper areas.
• Provide good customer and associate relations.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Provide good customer and employee relations.
• Able to effectively communicate with customers and associates.
• Make a neat, clean impression on customers.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.