FLORAL/DESIGNER

Kroger Family of Companies; Anchorage (AK); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking a floral design and customer service associate in Anchorage to design floral arrangements, greet customers, fill orders, and maintain an attractive department. You will package orders, manage records, and assist customers in selecting items, while upholding a respectful, inclusive work environment.

The role emphasizes professional communication with customers and colleagues, adherence to policies, and the ability to work weekends and holidays in a fast-paced

Qualifications

• Strong written and verbal communication skills.
• Confidentiality regarding associate records is expected.
• Florist Transworld Delivery certification requires three years fulltime retail design experience or six years parttime retail design experience. Floral Design School equals six months fulltime retail design experience.

Responsibilities

• Design and create floral arrangements and/or other items to fill customer orders.
• Greet customers, offer assistance, take and fill orders.
• Package orders cheerfully, effectively, safely and efficiently.
• Keep the department area clean and free from clutter.
• Keep merchandise and supplies in their proper areas.
• Provide good customer and associate relations.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle Florist Transworld Delivery orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Provide good customer and employee relations.
• Able to effectively communicate with customers and associates.
• Make a neat, clean impression on customers.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Effective communication

Customer service

Attention to detail

Floral design familiarity

Job description

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Design and create floral arrangements and/or other items to fill customer orders.

• Greet customers, offer assistance, take and fill orders.

• Package orders cheerfully, effectively, safely and efficiently.

• Keep the department area clean and free from clutter.

• Keep merchandise and supplies in their proper areas.

• Provide good customer and associate relations.

• Maintain customer records and files properly.

• Assist customers in location and selecting items.

• Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.

• Assist in decorating and merchandising the department.

• Provide good customer and employee relations.

• Able to effectively communicate with customers and associates.

• Make a neat, clean impression on customers.

• Be prompt, tactful, calm, courteous, and professional in all interactions.

• Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Willing to work weekends and holidays.

• Effective written and verbal communication skills.

• Confidentiality regarding associate records is expected.

• Florist Transworld Delivery certification requires three years fulltime retail design experience or six years parttime retail design experience. Floral Design School equals six months fulltime retail design experience.

• Demonstrated aptitude for filling customer needs, and designing floral arrangements.

• Ability to make intelligent decisions quickly.

• Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.

Desired

• Past work record reflects dependability and integrity.