Floral Design & Customer Service Associate

Kroger; Sterling Heights (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger in Sterling Heights, MI is seeking staff to assist in the design and merchandising of floral items and arrangements for display and customer requests. You will provide diverse customer services and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include greeting customers, designing arrangements, packaging orders, keeping the department organized, and handling calls and orders promptly.

Qualifications

• Effective written and oral communication.
• Ability to read shelf tags, signs, product labels, and training materials.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation for merchandise.

Skills

Communication skills

Reading shelf tags

Multi-tasking

Teamwork

Job description

Kroger in Sterling Heights, MI is seeking staff to assist in the design and merchandising of floral items and arrangements for display and customer requests. You will provide diverse customer services and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include greeting customers, designing arrangements, packaging orders, keeping the department organized, and handling calls and orders promptly.