Floral Design & Customer Experience Specialist

Kroger; Chesterfield (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Alabama is seeking a Floral Clerk to assist design and merchandising of floral items, greet customers, and provide excellent service. You will help create arrangements, package orders, and keep displays fresh and organized.

The role emphasizes teamwork, safety, and following store policies. Flexibility to work weekends and holidays is required; prior retail and customer service experience is a plus.

Qualifications

• Effective written and oral communication
• Ability to read shelf tags, signs, product labels
• Ability to multi-task and prioritize
• Personal initiative and follow-through
• Ability to work as part of a team
• Comfort with cleaning solutions and sharp tools

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Merchandising

Floral design

Cash handling

Teamwork

Safety awareness

Job description

Kroger in Alabama is seeking a Floral Clerk to assist design and merchandising of floral items, greet customers, and provide excellent service. You will help create arrangements, package orders, and keep displays fresh and organized.

The role emphasizes teamwork, safety, and following store policies. Flexibility to work weekends and holidays is required; prior retail and customer service experience is a plus.