Floral Department Lead — Creative Design & Customer Service

Tom Thumb Supermarket; Richardson (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health benefits

Time off

Career development

Inclusive environment

Job summary

Albertsons Companies is recruiting for a Floral Department Manager to lead daily floral operations, ensuring fresh, high-quality arrangements and an exceptional customer experience. You will guide a team, design displays, and participate in seasonal events to elevate presentation and sales.

The role emphasizes leadership, creativity, and strong customer service in a fast-paced retail environment with ongoing training and development opportunities.

Qualifications

• Leadership and supervisory skills with a team-focused approach.
• Strong customer-service mindset and communication skills.
• Merchandising and floral design knowledge.
• Experience with inventory and shrink control.
• Scheduling and performance management capabilities.
• Ability to train and develop associates.

Responsibilities

• Oversee daily Floral Department operations with focus on service and readiness.
• Assist customers with product selection, custom orders, events, and consultations.
• Design, prepare, and merchandise floral arrangements and gift items.
• Execute merchandising plans, seasonal sets, and promotional displays.
• Maintain fresh floral cases with accurate signage and pricing.
• Monitor plant health, hydration, and presentation standards.
• Manage ordering, inventory levels, and waste tracking.
• Oversee receiving and cooler organization.
• Build and manage staff schedules aligned with sales targets.
• Hire, train, and develop floral associates; foster a collaborative team.

Skills

Leadership

Customer service

Merchandising

Floral design

Inventory management

Scheduling

Staff development

Sanitation & safety

Job description

Albertsons Companies is recruiting for a Floral Department Manager to lead daily floral operations, ensuring fresh, high-quality arrangements and an exceptional customer experience. You will guide a team, design displays, and participate in seasonal events to elevate presentation and sales.

The role emphasizes leadership, creativity, and strong customer service in a fast-paced retail environment with ongoing training and development opportunities.