Floral Department Lead

The Kroger Co.; Logan (UT); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Employee assistance program

Associate discounts

Job summary

A leading grocery retailer in Logan, Utah is seeking a Floral Department Manager to lead customer relations and oversee operations in the floral department. Responsibilities include coaching staff, managing orders, and ensuring a positive shopping experience for customers. The ideal candidate will have strong communication skills, experience in the floral industry, and a focus on team development. This is a full-time position with opportunities for growth within the company.

Qualifications

• Willing to work weekends and holidays.
• Effective written and verbal communication skills.
• Ability to make intelligent decisions quickly.
• Strong Florist Transworld Delivery computer and organizational skills.
• Adept at communication with employees, customers, and supervision.

Responsibilities

• Develop customer relations through friendliness and courtesy.
• Handle customer complaints effectively.
• Coach and train floral department personnel.
• Plan and organize activities in the Floral Department.
• Supervise and coach direct reports.

Skills

Communication skills

Customer service skills

Organizational skills

Florist Transworld Delivery skills

Conflict management

Job description

A leading grocery retailer in Logan, Utah is seeking a Floral Department Manager to lead customer relations and oversee operations in the floral department. Responsibilities include coaching staff, managing orders, and ensuring a positive shopping experience for customers. The ideal candidate will have strong communication skills, experience in the floral industry, and a focus on team development. This is a full-time position with opportunities for growth within the company.