Floral Customer Experience Specialist

Kroger; Jackson (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Jackson, MI is hiring for a department associate role focused on delivering exceptional customer service and supporting the department manager to meet sales goals.

You'll ensure a safe, clean environment, maintain stock and signage, answer questions about products, and follow company programs while engaging with customers and team members to uphold Kroger's values of respect and safety. This position emphasizes teamwork, accuracy, and attention to detail in daily tasks.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment and assist customers with product questions.
• Maintain sanitation and health standards.
• Order and maintain stock and inventory within the department.
• Merchandise products to increase sales.
• Assist with price changes and scan integrity.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Education

High school diploma or equivalent

Job description

Kroger in Jackson, MI is hiring for a department associate role focused on delivering exceptional customer service and supporting the department manager to meet sales goals.

You'll ensure a safe, clean environment, maintain stock and signage, answer questions about products, and follow company programs while engaging with customers and team members to uphold Kroger's values of respect and safety. This position emphasizes teamwork, accuracy, and attention to detail in daily tasks.