Floral Clerk: Creative Arranger & Customer Specialist

Kroger; Surprise (AZ); On-site; USD 24,000 - 32,000; Full time

Job summary

Kroger in Surprise, AZ is seeking a flexible Floral Clerk to assist in designing and merchandising floral items, serving customers, and processing orders. Responsibilities include greeting customers, packaging orders, maintaining displays, and operating the cash register in accordance with store procedures.

The role requires teamwork, strong communication, and the ability to work weekends and holidays as needed while upholding Kroger's values of respect and safety.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally, and work with all levels.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Ability to work with cleaning solutions, use sharp tools safely, and operate production equipment.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register per procedures; may be required to work weekends/holidays.

Skills

Customer service

Merchandising

Teamwork

Communication

Attention to detail

Friendly demeanor

Tools

POS system

Job description

Kroger in Surprise, AZ is seeking a flexible Floral Clerk to assist in designing and merchandising floral items, serving customers, and processing orders. Responsibilities include greeting customers, packaging orders, maintaining displays, and operating the cash register in accordance with store procedures.

The role requires teamwork, strong communication, and the ability to work weekends and holidays as needed while upholding Kroger's values of respect and safety.