Flooring Sales Specialist – Brooklyn

Unique Floor Supply, Inc.; New York (NY); Hybride; USD 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Paid time off

Paid holidays

401(k) retirement plan with company 1.

Ongoing product and sales training

Opportunity for advancement

Performance-based bonus opportunities

Résumé du poste

Unique Floor Supply, Inc. is seeking a Floor Sales Specialist for our Brooklyn showroom. You will assist contractors, homeowners, designers, and professionals in selecting flooring, supplies, tools, and accessories to fit projects, acting as a trusted advisor in the ProShop and showroom.

The role is a hands-on inside sales position requiring strong communication, organization, and initiative. This full-time opportunity includes paid time off, holidays, and a company 401(k) with match, plus

Qualifications

• High school diploma or equivalent.
• Flooring, construction, building-material experience is a plus.
• Spanish is preferred, but not required.
• Strong communication and customer service skills.
• Sales-minded, motivated, and comfortable speaking with customers.
• Organized, dependable, and able to follow through.
• Comfortable using computers, POS, CRM, or ERP systems.
• Willingness to learn flooring products and technical information.
• Ability to manage multiple customers and priorities.

Responsabilités

• Assist customers in our ProShop and showroom
• Answer incoming sales calls, emails, and inquiries
• Recommend flooring, adhesives, finishes, tools, stair parts, and related products
• Prepare quotes and sales orders using our ERP/CRM system
• Follow up on quotes, leads, and open opportunities
• Build strong relationships with contractors and repeat customers
• Communicate pricing, availability, lead times, and order status
• Identify opportunities to cross-sell and upsell relevant products
• Maintain accurate customer and sales information in our system
• Organize and label flooring samples and showroom displays
• Keep ProShop merchandise organized and assist customers with ProShop products
• Participate in a small amount of outbound sales activity and customer follow-up each week
• Work closely with our Sales Lead, warehouse, purchasing, and accounting teams to provide a smooth customer experience
• Continuously build product knowledge across the full UFS product line

Connaissances

Customer service

Sales

Communication

Organization

Tech-savvy

Formation

High school diploma

Outils

POS systems

CRM

ERP

Description du poste

Unique Floor Supply is looking for an energetic, customer-focused Flooring Sales Specialist to join our Brooklyn team.

You’ll work directly with contractors, builders, homeowners, designers, and flooring professionals—helping customers find the right flooring, supplies, tools, and accessories for their projects.

This is a hands‑on inside sales role for someone who enjoys working with people, follows up, takes initiative, and wants the opportunity to grow with a growing company.

Key Responsibilities

• Assist customers in our ProShop and showroom
• Answer incoming sales calls, emails, and inquiries
• Recommend flooring, adhesives, finishes, tools, stair parts, and related products
• Prepare quotes and sales orders using our ERP/CRM system
• Follow up on quotes, leads, and open opportunities
• Build strong relationships with contractors and repeat customers
• Communicate pricing, availability, lead times, and order status
• Identify opportunities to cross‑sell and upsell relevant products
• Maintain accurate customer and sales information in our system
• Organize and label flooring samples and showroom displays
• Keep ProShop merchandise organized and assist customers with ProShop products
• Participate in a small amount of outbound sales activity and customer follow‑up each week
• Work closely with our Sales Lead, warehouse, purchasing, and accounting teams to provide a smooth customer experience
• Continuously build product knowledge across the full UFS product line

What We’re Looking For

• Strong communication and customer service skills
• Sales‑minded, motivated, and comfortable speaking with customers
• Organized, dependable, and able to follow through
• Comfortable using computers, POS, CRM, or ERP systems
• Willingness to learn flooring products and technical information
• Ability to manage multiple customers and priorities
• High school diploma or equivalent
• Flooring, construction, building-material, or home‑improvement experience is a plus
• Spanish is preferred, but not required

Compensation

$22–$26 per hour, based on experience, plus monthly performance bonus

Schedule

Full‑time position.

Schedule flexibility is important. UFS currently operates early weekday hours, and showroom hours may expand to include later evenings and weekends as we continue to grow.

Paid time off

Paid holidays

401(k) retirement plan with company match

Ongoing product and sales training

Opportunity for advancement

Performance‑based bonus opportunities

UFS is growing and building a stronger sales organization.

Strong performers will have opportunities to take on additional responsibility and advance into roles such as:

We are looking for people who want more than just a job—people who want to learn, perform, and grow with the company.

Reporting Structure

This position reports to the Sales Lead and works closely with the warehouse, purchasing, accounting, and management teams.

If you are driven, customer‑focused, and want the opportunity to build a career in flooring sales, we’d like to meet you.

Responsibilities

• Greet and assist customers in product selection
• Use CRM to capture lead and follow up until close of the sale
• Build relationships with repeat customers

Must Have

• Dependable and organized
• Comfortable with computers & technology
• Motivated to learn and grow

Nice to have

• Flooring or building‑material experience