Flooring Sales Associate — Growth, Perks & Impact

Floor & Decor Holdings Inc.; La Quinta (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan

Bonus opportunities

Health insurance

Paid time off

Job summary

Floor & Decor Holdings Inc. is seeking a Sales Associate in La Quinta, CA, to provide friendly, accurate service and help customers find products for their projects.

You will work on a fast-paced sales floor, maintain clean and stocked departments, and support management in achieving store goals. Responsibilities include assisting customers, processing purchases at the POS, handling refunds, and ensuring safety and compliance with company policies.

Qualifications

• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Knowledge of basic math skills.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance with the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Forklift certification

Job description

Floor & Decor Holdings Inc. is seeking a Sales Associate in La Quinta, CA, to provide friendly, accurate service and help customers find products for their projects.

You will work on a fast-paced sales floor, maintain clean and stocked departments, and support management in achieving store goals. Responsibilities include assisting customers, processing purchases at the POS, handling refunds, and ensuring safety and compliance with company policies.