Flooring Sales Associate - Customer-First & Fast-Paced

Floor & Decor Holdings Inc.; Lafayette (LA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical Insurance

Job summary

Floor & Decor Holdings Inc. is seeking a Sales Associate in Lafayette, LA to help customers select products, provide friendly service, and keep the floor stocked and clean.

The role offers a minimum base pay of $15.00 per hour with higher starting pay based on experience. You will operate the POS, process refunds, stock merchandise, and support store goals in a fast-paced retail environment.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly and enthusiastic

Entrepreneur and hard-working

Honest and accountable

Excellent communication

Listening skills

Customer service experience

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Sales Associate in Lafayette, LA to help customers select products, provide friendly service, and keep the floor stocked and clean.

The role offers a minimum base pay of $15.00 per hour with higher starting pay based on experience. You will operate the POS, process refunds, stock merchandise, and support store goals in a fast-paced retail environment.