Flooring Retail Sales Associate — Growth & Perks

Floor & Decor Holdings Inc.; Portland (ME); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee stock purchase plan

Paid vacation and sick time

Paid holidays and personal holiday

Volunteer time off

Job summary

Floor & Decor Portland, ME is seeking a Sales Associate to assist customers on the floor, answer questions, and help them find products to complete their projects. The role supports a fast-paced, safe store environment and offers both full-time and part-time opportunities.

The position emphasizes friendly service, accuracy, teamwork, and adherence to store policies, with opportunities for career advancement and a competitive benefits package.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• If state law allows, certification to use heavy equipment requires passing a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Maintain in-stock condition of assigned areas and keep it clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process refunds and exchanges per guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act in line with company values and safety rules.
• Answer telephone per guidelines.
• Assist in other store areas as needed.
• Work in a fast-paced environment with accuracy.

Skills

Friendly and enthusiastic

Entrepreneur

Honest and accountable

Excellent communication

Job description

Floor & Decor Portland, ME is seeking a Sales Associate to assist customers on the floor, answer questions, and help them find products to complete their projects. The role supports a fast-paced, safe store environment and offers both full-time and part-time opportunities.

The position emphasizes friendly service, accuracy, teamwork, and adherence to store policies, with opportunities for career advancement and a competitive benefits package.