Flooring Design Consultant — Create Dream Spaces In-Store

Floor & Decor Holdings Inc.; Wilmington (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Floor & Decor in Wilmington is seeking a design consultant to greet customers, assess project needs, educate them on requirements, and build a creative concept that reflects the customer’s personal style, lifestyle, and budget.

The position requires at least 1 year of interior design or retail/sales experience; a design degree is a plus and knowledge of hard surface flooring is advantageous. Strong math and basic computer skills (Microsoft Office) are required.

Qualifications

• Minimum of 1 year of interior design experience or prior retail/sales experience.
• Degree in Design is a plus
• Knowledge of hard surface flooring is a plus
• Proficient in basic mathematical skills
• Excellent verbal, written, and interpersonal skills
• Must be self-motivated and able to multi-task in a fast-paced environment
• Basic computer knowledge, including Microsoft Office suite

Responsibilities

• Greet store customers in a helpful manner and supports store design walk-in needs
• Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store
• Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.
• Design and sell complete, functional and aesthetically appealing solutions
• Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others.
• Proficient and consistent use of company communication tools and emails are required
• Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals
• Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
• Engage in current and emerging design trends in your market
• Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject
• Perform other duties as assigned

Skills

Customer consultation

Sales experience

Design concepts

Multitasking

Communication skills

Microsoft Office

Education

Design degree preferred

Tools

Salesforce

Online Design Scheduler

MyProject

Job description

Floor & Decor in Wilmington is seeking a design consultant to greet customers, assess project needs, educate them on requirements, and build a creative concept that reflects the customer’s personal style, lifestyle, and budget.

The position requires at least 1 year of interior design or retail/sales experience; a design degree is a plus and knowledge of hard surface flooring is advantageous. Strong math and basic computer skills (Microsoft Office) are required.