Flooring Design & Client Experience Specialist

Flooring America; Boise (ID); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Retirement Plan

Paid Vacation & Sick Leave

Company iPad

Company vehicle for local pickups

Discounts on products

Job summary

Dillabaugh's Flooring America in Boise, ID is hiring a Client Experience & Design Specialist to help customers select flooring, estimate projects, and craft design ideas. You will learn from experienced sales pros, deliver outstanding first impressions, and participate in ongoing training to grow product knowledge and sales skills.

This full-time role offers hands-on training, a team-focused environment, and benefits including medical, dental, and vision insurance, retirement plan, paid time

Qualifications

• Valid driver's license and reliable form of transportation.
• Able to pass a background check and drug test.
• 1+ years' work experience in Retail Sales or Client Services a plus but not required.
• Strong interpersonal, verbal, and written communication skills.
• Willingness to learn flooring products and design basics.

Responsibilities

• Welcome customers, answer phones, and help create an outstanding first impression.
• Assist with design ideas, product samples, estimates, and customer quotes.
• Learn about flooring products and guide customers toward the best solutions for their needs.
• Build rapport with customers and educate them on product options, care, and warranties.
• Keep customer information organized, process payments, schedule follow-ups, and provide updates.
• Support showroom operations including desk schedules, displays, and service issues.
• Keep the showroom clean, organized and inviting for every customer.
• Participate in ongoing training to build product knowledge and sales skills.

Skills

Customer service

Retail sales

Communication skills

Tech literacy

Organizational skills

Tools

iPad

Job description

Dillabaugh's Flooring America in Boise, ID is hiring a Client Experience & Design Specialist to help customers select flooring, estimate projects, and craft design ideas. You will learn from experienced sales pros, deliver outstanding first impressions, and participate in ongoing training to grow product knowledge and sales skills.

This full-time role offers hands-on training, a team-focused environment, and benefits including medical, dental, and vision insurance, retirement plan, paid time