Floor Supervisor: Lead Store Ops & Customer Experience

Ace Hardware Corporation; Austin (TX); On-site; USD 22,041 - 23,419; Full time

Job summary

Ace Hardware Corporation is seeking a Floor Supervisor for Store 202 in Austin, TX. In this role, you'll manage store operations and lead staff while upholding our commitment to exceptional customer service.

Responsibilities include supervising day-to-day activities, handling customer interactions, and assisting in training new associates. Ideal candidates have prior retail management experience and can embody our core values of service, teamwork, and integrity.

Qualifications

• Previous retail management experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Responsibilities

• Assist with managing overall store operations.
• Supervise the 'general operations' of the store.
• Ensure a positive work environment for all associates.
• Handle customer complaints effectively.
• Assist with inventory checks and merchandising resets.

Skills

Customer Service

Retail Management

Product Knowledge

Team Leadership

Education

High School or GED equivalent

Job description

Ace Hardware Corporation is seeking a Floor Supervisor for Store 202 in Austin, TX. In this role, you'll manage store operations and lead staff while upholding our commitment to exceptional customer service.

Responsibilities include supervising day-to-day activities, handling customer interactions, and assisting in training new associates. Ideal candidates have prior retail management experience and can embody our core values of service, teamwork, and integrity.