Floor Supervisor & Housekeeping Lead (Weekend Availability)

ZMC Hotels; Scottsdale (AZ); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

ZMC Hotels in Scottsdale, AZ is seeking a Floor Supervisor to lead daily housekeeping operations. You will inspect guest rooms, public areas, and laundry, and ensure cleanliness to brand standards while assisting when the Executive Housekeeper is off-duty.

This role requires weekend availability, strong guest service, organizational skills, and the ability to communicate effectively with team members and management.

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service skills.
• Must have attention to detail and be customer service oriented.
• Must have multi-tasking skills.
• Ability to communicate well with guests, management, and co-workers.
• Weekend work required.

Responsibilities

• Adhere to all ZMC Hotels and Hampton Brand standards.
• Responsible for for overall daily cleaning operations. Opening, facilitating, and closing the daily cleaning operations.
• Responsible for inspecting for cleanliness and condition of guest rooms, public areas, commercial laundry, and employee breakroom.
• Reporting any maintenance or life safety concerns to the Chief Engineer, Executive Housekeeper, and/or Manager on Duty.
• Reports to Executive Housekeeper and/or Manager on Duty any room status discrepancies.
• Completes room status, maintenance, and other updates using the hotel's property management system.
• Works alongside Room Attendants, Linen Attendants, Public Area Attendants, and Executive Housekeeper to ensure the daily duties are completed efficiently and to a high standard.
• Inspects applicable storage areas for cleanliness, condition, and organization. Taking action to resolve any concerns.
• Responsible for Lost & Found operations in partnership with front desk operations.
• Have knowledge of fire alarm, carbon monoxide alarm, evacuation procedures, and other safety & security procedures.
• Must be SDS trained, and completed AWAIR program training.
• Must perform any other required duties as requested by the Executive Housekeeper and/or Manager on Duty to aid in better operation of the hotel and service to the guests.
• Keep confidential the business functions of the company including, but not limited to,

Job description

ZMC Hotels in Scottsdale, AZ is seeking a Floor Supervisor to lead daily housekeeping operations. You will inspect guest rooms, public areas, and laundry, and ensure cleanliness to brand standards while assisting when the Executive Housekeeper is off-duty.

This role requires weekend availability, strong guest service, organizational skills, and the ability to communicate effectively with team members and management.