Hotel Housekeeping Manager: Lead Quality & Guest Experience

Ignite Hotels; Scottsdale (AZ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Ignite Hotels in Scottsdale, AZ seeks a Housekeeping Manager to lead daily operations for guestrooms and public areas, ensuring cleanliness, safety, and guest satisfaction. You will hire, train, and schedule staff; monitor inspections; manage labor and inventory; and coordinate with front desk and maintenance to speed room turns, while upholding OSHA and chemical handling standards.

This role requires 2–4 years of housekeeping leadership, a high school diploma or GED, and a strong focus on

Qualifications

• Minimum 2–4 years of housekeeping experience; leadership experience preferred.
• Hotel housekeeping leadership experience strongly preferred.
• High school diploma or GED required.

Responsibilities

• Lead daily housekeeping operations for guestrooms, public areas, and laundry.
• Hire, train, coach, and schedule housekeeping team members.
• Ensure brand cleanliness and presentation standards are met consistently.
• Conduct room and public area inspections; provide coaching and quality follow-up.
• Manage housekeeping labor, productivity, and staffing to meet occupancy needs.
• Oversee inventory, par levels, ordering, and proper use of supplies and linens.
• Partner with front office and maintenance to support timely room turns and out-of-order room recovery.
• Monitor guest feedback and support action plans to improve cleanliness scores.
• Ensure compliance with OSHA and chemical handling standards.
• Maintain housekeeping logs, checklists, and department documentation.
• Perform other duties as assigned.

Skills

Leadership

Attention to detail

Guest service mindset

Staff scheduling

Education

High school diploma or GED

Job description

Ignite Hotels in Scottsdale, AZ seeks a Housekeeping Manager to lead daily operations for guestrooms and public areas, ensuring cleanliness, safety, and guest satisfaction. You will hire, train, and schedule staff; monitor inspections; manage labor and inventory; and coordinate with front desk and maintenance to speed room turns, while upholding OSHA and chemical handling standards.

This role requires 2–4 years of housekeeping leadership, a high school diploma or GED, and a strong focus on