Floor Supervisor: Customer Experience & Sales Lead

A&F Stores, Inc.; North Carolina; On-site; USD 30,000 - 40,000; Part time

Job summary

A&F Stores, Inc. in North Carolina is looking for a Key Lead responsible for ensuring customers receive a top-quality in-store experience. This role acts as the Floor Supervisor, guiding Brand Reps and Stock Associates while driving store performance through exceptional customer service.

The ideal candidate has a strong customer focus, great communication skills, and at least one year of retail experience. The position offers a flexible schedule, with a commitment of 12-16 hours per week, including weekends and holidays.

Qualifications

• 1 year of retail experience preferred.
• Experience in leading groups or teams preferred.
• Knowledge of current fashion trends.

Responsibilities

• Ensure customers receive a quality in-store experience.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer service and sales achievement.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Detail-oriented

Education

High School Diploma/G.E.D.

Job description

A&F Stores, Inc. in North Carolina is looking for a Key Lead responsible for ensuring customers receive a top-quality in-store experience. This role acts as the Floor Supervisor, guiding Brand Reps and Stock Associates while driving store performance through exceptional customer service.

The ideal candidate has a strong customer focus, great communication skills, and at least one year of retail experience. The position offers a flexible schedule, with a commitment of 12-16 hours per week, including weekends and holidays.