Floor Manager: Lead Front-of-House Experience

Ontario Trillium Foundation; Salem (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

The Ontario Trillium Foundation is seeking a Floor Manager for its Village Tavern in Salem, MA. The role involves overseeing daily operations, leading the service team, and ensuring an exceptional guest experience. Ideal candidates will have prior management experience in a restaurant setting, strong leadership and communication skills, and an ability to thrive under pressure. The position offers a salary of $55,000–$70,000 annually, with scheduling that may include nights, weekends, and holidays.

Qualifications

• Previous restaurant management or supervisory experience preferred.
• Strong knowledge of full-service restaurant operations.
• Ability to stay calm, organized, and effective in a high-volume setting.

Responsibilities

• Oversee daily dining room and bar floor operations.
• Lead and support servers and kitchen staff.
• Ensure guests receive friendly, efficient service.

Skills

Restaurant management experience

Communication skills

Leadership skills

Guest service instincts

Problem-solving ability

Tools

POS systems

Job description

The Ontario Trillium Foundation is seeking a Floor Manager for its Village Tavern in Salem, MA. The role involves overseeing daily operations, leading the service team, and ensuring an exceptional guest experience. Ideal candidates will have prior management experience in a restaurant setting, strong leadership and communication skills, and an ability to thrive under pressure. The position offers a salary of $55,000–$70,000 annually, with scheduling that may include nights, weekends, and holidays.