Floor Manager - Hospitality Leader with VIP Bookings

Riot Hospitality Group; Scottsdale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid sick leave

Employee discounts

Job summary

The W Scottsdale WET Deck, Cottontail Lounge & Living Room is seeking a Floor Manager to join our team. This full-time role balances administrative duties with hands-on operational leadership, requiring regular on-site presence during key business hours.

Responsibilities include opening/closing shifts, supervising staff, maintaining service and safety standards, coaching front-of-house teams, and coordinating with hotel teams on guest flow and events.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Proven leadership experience in hospitality settings.
• Front-of-house supervision and guest service focus.
• Ability to collaborate with hotel teams on events and reservations.

Responsibilities

• Open/close assigned shifts and supervise team members.
• Maintain service, safety, and hospitality standards.
• Coach front-of-house staff and optimize labor efficiency.
• Coordinate with management, security, and hotel teams on guest flow and events.
• Promote VIP bookings and assist with reservations.
• Monitor venue conditions and compliance with health, safety, and labor requirements.
• Handle vendor invoices and accounts payable tracking as needed.
• Assist with inventory management and budget reporting.

Skills

Communication skills

Organizational skills

Multitasking

Team leadership

Hospitality experience

Education

High School Diploma or GED

Job description

The W Scottsdale WET Deck, Cottontail Lounge & Living Room is seeking a Floor Manager to join our team. This full-time role balances administrative duties with hands-on operational leadership, requiring regular on-site presence during key business hours.

Responsibilities include opening/closing shifts, supervising staff, maintaining service and safety standards, coaching front-of-house teams, and coordinating with hotel teams on guest flow and events.