Floor Manager

Cocktail Kingdom; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Cocktail Kingdom is seeking an experienced Floor Manager to lead operations in a vibrant hospitality environment. The successful candidate will be a key player in elevating the guest experience, showcasing leadership and strong organizational skills. If you thrive in a busy atmosphere and have a passion for service, we want you on our team!

Qualifications

• 2+ years management experience required.
• Strong Beverage knowledge.
• NYC food handler certificate, TiPS certification.

Responsibilities

• Oversee day-to-day operations including opening and closing tasks.
• Ensure cleanliness and maintenance standards are met.
• Handle guest complaints and provide excellent customer service.

Skills

Customer Service

Leadership

Organizational Skills

Communication

Tools

POS Systems

Job description

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This range is provided by Cocktail Kingdom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

We are looking for a candidate who has experience and solid understanding of hospitality and elevating the guest experience. The candidate must be a strong leader and team player for our fun, busy and collaborative work environment. Candidates must be hospitable, have solid communication skills, be well organized, a self-starter and be able to remain cool under pressure.

Job duties include but not limited to:

• Oversee all Day-to-day operations
• Orchestrate the flow of service by being aware of all sections of the space
• Oversee that all opening and closing duties of the restaurant are completed correctly and that cleanliness and maintenance are maintained
• Providing excellent customer service to guests and excellent leadership to employees
• Enforce and monitor all health, safety, and sanitation standards
• Handle guest complaints according to guidelines
• Ensure that all closing procedures are adhered to
• Admin functions including: update and make POS corrections as needed, retrieve guest checks, general correspondence
  
  

Qualifications:

• 2+ years management experience
• Excellent customer service and interpersonal skills
• Organized and capable of multi-tasking with attention to detail
• High standards of personal hygiene and personal appearance.
• Strong computer skills
• Commitment to excellence
• Strong Beverage knowledge
• Available late nights, weekends, and holidays.
• NYC food handler certificate, TiPS certification
  
  

More detail about Cocktail Kingdom Hospitality Group part of Cocktail Kingdom Hospitality Group, please visit https://culinaryagents.com/entities/324241-Cocktail-Kingdom-Hospitality-Group

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Bars, Taverns, and Nightclubs

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