Floor Manager

Gjelina Group; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Join a leading restaurant group in New York as a Floor Manager, ensuring exceptional service and operational excellence. You'll lead a high-energy team, maintain cleanliness, and handle financial and inventory tasks in a dynamic environment. The role values leadership and dedication to fostering a quality guest experience.

Qualifications

• Experience required in management roles, preferably in hospitality.
• Proficient with financial reports and POS systems.
• Certification in Food Handling and knowledge of health regulations preferred.

Responsibilities

• Lead floor staff and ensure service standards.
• Manage daily operations and guest relations.
• Conduct staff training and performance reviews.

Skills

Leadership

Communication

Problem-solving

Team motivation

Guest relations

Education

5+ years in management within a high-energy, upscale setting

Job description

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This range is provided by Gjelina Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Floor Manager - Gjelina NYC

Floor Manager - Gjelina NYC

Salary Range: $ 75,000.00 to $ 85,000.00 per year (DOE and state)

Gjelina Restaurant in Noho on Bond St. is seeking an experienced Floor Manager to join our dynamic team! As a high-volume, high-energy restaurant, we pride ourselves on a strong team of hospitality professionals who live and breathe our culture.

We'd love to hear from you if you are passionate about providing exceptional service, leading by example, and ensuring smooth operations in a fast-paced environment. We value a fun, educational atmosphere and focus on ingredient-driven dishes, progressive wines, and exceptional guest experiences. Join us and help elevate our service to new heights.

Position Summary:

The Floor Manager ensures a high-quality service experience, leading the floor team to maintain service standards, cleanliness, and ambiance. This hands-on role requires strong leadership, communication, and the ability to handle operational tasks such as menu updates, inventory, staff training, and performance management. The Floor Manager fosters a positive, non-competitive environment while ensuring compliance with health and safety regulations.

Key Responsibilities:

• Lead and support floor staff, ensuring service excellence.
• Maintain restaurant cleanliness, ambiance, and high standards of hygiene.
• Manage daily operations, including team coordination, guest relations, and inventory.
• Conduct pre-shift briefings and assist with menu updates.
• Oversee staff performance, coaching, and training.
• Ensure compliance with health, safety, and company policies.
• Address guest feedback and ensure high service standards.
• Assist in financial tasks, such as reviewing P&L and managing budgets.
  
  

Qualifications:

• 5+ years of experience in a management position within a high-energy, upscale setting.
• Exceptional leadership, communication, and problem-solving skills—always setting the standard.
• Thrive in a fast-paced environment, leading by example with confidence and grace.
• Proficient with financial reports, POS systems, and safety protocols, ensuring smooth operations.
• A natural at training, motivating, and empowering your team to exceed expectations.
• Flexible availability, including evenings, weekends, and holidays—because the best experiences happen anytime.
• Food Handler Certification and a solid grasp of Department of Health regulations (preferred but not required).
  
  

Physical Demands & Work Environment:

• Stand/walk for extended periods (8-10 hours) and lift up to 45 pounds.
• Work in a fast-paced, dynamic environment with moderate noise.
  
  

WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. More detail about Gjelina Group New York part of The Gjelina Group, please visit https://culinaryagents.com/entities/407261-Gjelina-Group-New-York

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Bars, Taverns, and Nightclubs

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