Floor Manager

Hireology; Affton (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision fully paid

401k immediate enrollment

Paid vacation

Competitive base plus bonuses

Training and certifications

Employee pricing

Employee discounts

Referral bonuses

Friendly team atmosphere

Job summary

Sunset Ford in St. Louis, MO seeks a high-energy Floor Manager to own the showroom floor, coach the sales team, and drive a modern, digital sales strategy. You will manage customer flow, negotiate on the floor, and align with the Sales Desk and F&I to maximize profitability per unit.

The role emphasizes social media branding, real-time coaching, and a relentless focus on customer experience. Bring 2+ years in high-volume automotive sales, strong leadership, CRM proficiency, and a passion for

Qualifications

• 2+ years of high-volume automotive sales with floor control or leadership experience.
• Strong understanding of social media marketing and personal branding in the automotive space.
• High-energy leadership with the ability to motivate a sales team.
• Excellent interpersonal skills to de-escalate tension and coach peers.
• Proficiency with dealership CRM systems and digital sales tracking tools.
• Uncompromising integrity and ethical business practices.

Responsibilities

• Own showroom floor flow, manage traffic, and engage guests professionally.
• Coach sales consultants on listening, walkarounds, and closing on the floor.
• Lead social media branding initiatives and generate organic leads.
• Intervene on TOs to build rapport and close deals.
• Coordinate with Sales Desk and F&I for smooth handoffs and profitability.
• Maintain CRM discipline and daily digital outreach across the team.
• Ensure a 5-star guest experience from entry to delivery.

Skills

Automotive sales

Leadership

Digital marketing

Interpersonal skills

CRM proficiency

Integrity

Tools

CRM systems

Inventory management

Digital sales tools

Job description

Lead the Floor: Top-Performing Floor Manager at Sunset Ford

Location: St. Louis, MO (Sunset Hills)

Position Type: Full-Time | Sales Leadership & Floor Operations

The Role: The Driving Force of the Showroom

Sunset Ford has been a cornerstone of the St. Louis community since 1912. We are seeking a high-energy, top-performing Floor Manager who thrives in the heart of the action.

As the Floor Manager, you are the crucial bridge between our sales consultants, the sales desk, and our customers. You will own the showroom floor—managing customer flow, active negotiations, modern digital branding, and on-the-spot coaching. If you are a natural motivator who loves engaging with customers, saving deals on the floor, and driving a modern, high-tech sales strategy, this is your stage.

The Mission: Showroom Excellence, Social Strategy & Sales Leadership

As our Floor Manager, your daily mission is to optimize every customer interaction, elevate team performance, and expand our digital footprint:

• Showroom Control & Flow: Actively manage showroom traffic, digital leads, and lot walk-ins to ensure prompt, professional engagement with every guest.
• Social Media & Personal Branding Leader: Train, coach, and empower sales consultants to build their personal brand on social media (Facebook, Instagram, LinkedIn, TikTok). Teach the team how to capture engaging video walkarounds, share customer delivery stories, cultivate organic leads, and drive personal referral traffic to the dealership.
• On-the-Floor Closing & TOs: Intervene early on "Turn Overs" (TOs) to build rapport, overcome customer objections, reinforce trade-in values, and bring deals across the finish line.
• Sales Consultant Coaching: Mentor sales representatives in real time on active listening, vehicle walkarounds, road testing, and modern video outreach techniques for remote buyers.
• Desk & F&I Alignment: Work in tight sync with the Sales Desk and F&I Managers to ensure seamless deal transitions, accurate paperwork handoffs, and maximized profitability per unit.
• Process & CRM Discipline: Enforce consistent CRM logging, digital lead follow-up protocols, and daily social outreach tasks across the entire sales team.
• Customer Experience: Ensure every guest receives the signature 5-star Sunset Ford treatment from the moment they step onto the showroom floor or contact us online.

What You Bring to the Floor

• Proven Track Record: At least 2+ years of high-volume automotive sales experience with demonstrated success in floor control, closing, or sales team leadership.
• Digital & Social Acuity: Strong understanding of social media marketing, content creation, and personal branding within the automotive industry.
• High-Energy Leadership: Unmatched enthusiasm, presence, and the ability to keep the sales floor motivated and focused throughout the day.
• Exceptional Interpersonal Skills: A master communicator who can de-escalate tension, build trust quickly with customers, and coach team members effectively.
• Systems Acuity: Proficient with dealership CRM systems, inventory management platforms, and digital sales tracking tools.
• Uncompromising Integrity: A commitment to honest, transparent business practices—the Sunset Ford way.

We have ALL the reasons under the SUN to work at Sunset Ford!

We believe that if we take care of our leaders, they will take care of our business. Our benefit package is designed to be the best in the market:

• 100% PAID Employee Medical, Dental, & Vision Insurance for full-time employees!!! ($0 out of your paycheck for your individual premium).
• Retirement 401k: Get your future on track with Immediate and Automatic Enrollment.
• PAID Vacation: Time to enjoy the fruits of your labor and recharge.
• Competitive Pay: An aggressive compensation plan featuring a strong base plus performance bonuses tied to overall sales floor production.
• Paid Training and Certifications: We invest in your professional standing with training transferable to any Ford store.
• Employee Pricing: Exclusive pricing on New & Used Cars.
• Employee Discounts: Significant savings on Parts & Service.
• Referral Bonuses: Get paid to bring other rockstars to our team.
• Friendly Team Atmosphere: A 5th-generation family business where you are a named leader, not a number.

Ready to Own the Floor at Sunset Ford?

Disclaimer:

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.