Floor Leader: Store Sales & Customer Experience

Internal Job Board; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Lush Cosmetics North America in Sherman Oaks is seeking a Full Time Floor Leader to support the Store Management Team on the shop floor. You’ll drive sales, coach a team of sales associates, and lead by example to deliver a world-class customer experience.

You’ll analyze sales results, train staff, manage cash handling and opening/closing routines, and uphold visuals and standards. The role requires at least 1 year of supervisory experience, passion for skincare, and flexibility for evenings,

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory experience involving coaching, feedback, and training.

Responsibilities

• Drive sales and deliver a world-class customer experience on the shop floor.
• Lead and inspire a team of sales associates to achieve and surpass goals.
• Train and coach peers on effective sales techniques and product knowledge.

Skills

Customer service

Sales

Cash handling

Supervisory

Problem solving

Job description

Lush Cosmetics North America in Sherman Oaks is seeking a Full Time Floor Leader to support the Store Management Team on the shop floor. You’ll drive sales, coach a team of sales associates, and lead by example to deliver a world-class customer experience.

You’ll analyze sales results, train staff, manage cash handling and opening/closing routines, and uphold visuals and standards. The role requires at least 1 year of supervisory experience, passion for skincare, and flexibility for evenings,