Floor Leader - Retail Ops & Mentoring (Flexible Schedule)

Skechers USA Ltd.; Round Rock (TX); Hybride; USD 18 000 - 25 000; Plein temps

Résumé du poste

Skechers U.S.A., Inc. is seeking a proactive Key Holder (Floor Leader) in Round Rock, Texas, to help manage daily store operations, mentor staff, and drive customer service excellence. This entry-level leadership role supports sales goals and maintains Skechers’ premium shopping environment.

You will oversee opening/closing procedures, supervise the team in customer service, sales, and daily operations, and contribute to achieving store goals while delivering outstanding shopper experiences.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsabilités

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Connaissances

Customer Service Management

Retail Leadership

Team Leadership

Sales Skills

Store Operations

Problem Solving

Operational Standards

Formation

High school diploma or equivalent

Description du poste

Skechers U.S.A., Inc. is seeking a proactive Key Holder (Floor Leader) in Round Rock, Texas, to help manage daily store operations, mentor staff, and drive customer service excellence. This entry-level leadership role supports sales goals and maintains Skechers’ premium shopping environment.

You will oversee opening/closing procedures, supervise the team in customer service, sales, and daily operations, and contribute to achieving store goals while delivering outstanding shopper experiences.