Floor Leader: Retail Leadership & Customer Experience

W2B Skechers USA Retail, LLC; Lincoln (NE); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Interview-based benefits overview

Job summary

Skechers is recruiting for a Key Holder (Floor Leader) at our Lincoln store. You will help oversee daily operations, lead a team, and drive customer service excellence in a fast-paced retail environment.

This entry-level management role offers opportunities for advancement within Skechers, with competitive hourly pay and regular increases, plus generous employee discounts on Skechers products. Flexible schedules support work-life balance.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer service

Leadership

Communication

Problem-solving

Education

High school diploma

Job description

Skechers is recruiting for a Key Holder (Floor Leader) at our Lincoln store. You will help oversee daily operations, lead a team, and drive customer service excellence in a fast-paced retail environment.

This entry-level management role offers opportunities for advancement within Skechers, with competitive hourly pay and regular increases, plus generous employee discounts on Skechers products. Flexible schedules support work-life balance.