Floor Leader: Elevate Service & Drive Results

Namely

Austin (TX)

On-site

USD 28,000 - 39,000

Full time

14 days+
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Job summary

Everlane is seeking a Floor Leader to guide a high-performing store team and deliver best-in-class service. You’ll lead with the brand ethos, foster a welcoming, guest-focused environment, and ensure the team executes the in-store experience with urgency and care.

You’ll collaborate with the store leadership to set goals, coach staff, and communicate results. The role emphasizes hands-on leadership, hiring and developing teammates, and maintaining organized, customer-first operations daily.

Qualifications

  • 1-2 years of leadership experience.
  • Strong written and verbal communication skills.
  • Ability to work closely with store leadership team.
  • Strong organization skills and are excited about the details.
  • A proven track record of hiring, leading and developing effective store teams.
  • A fan of Everlane, our product, and our values.

Responsibilities

  • Lead your team to ensure our service model comes to life in-store
  • Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
  • Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members
  • Perform hourly reads and update the team on current business goals and results
  • Celebrate successes and share recognition within the team when results are achieved
  • Share business results and anecdotal feedback with the leadership team

Skills

Leadership
Communication
Team collaboration
Organization
Hiring & development
Brand affinity

Job description

Everlane is seeking a Floor Leader to guide a high-performing store team and deliver best-in-class service. You’ll lead with the brand ethos, foster a welcoming, guest-focused environment, and ensure the team executes the in-store experience with urgency and care.

You’ll collaborate with the store leadership to set goals, coach staff, and communicate results. The role emphasizes hands-on leadership, hiring and developing teammates, and maintaining organized, customer-first operations daily.

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