Store Floor Leader - Elevate Service & Team Performance

Everlane; Austin, Northern (TX, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Everlane in Austin is seeking a Floor Leader to guide our store team and deliver an exceptional, customer-focused experience. You will foster a warm, hosting atmosphere and lead with the brand ethos to support sales and operations. A proactive leader who values communication and teamwork will thrive here.

You will balance daily tasks, coach staff, and ensure the service model comes to life on the sales floor while driving business results and maintaining Everlane's values.

Qualifications

• 1-2 years of leadership experience.
• Strong written and verbal communication skills.
• The ability to work closely and effectively with the rest of your store leadership team.
• Strong organization skills and are excited about the details.
• A proven track record of hiring, leading and developing effective store teams.
• A fan of Everlane, our product, and our values.

Responsibilities

• Lead your team to ensure our service model comes to life in-store.
• Zone, prioritize and delegate tasks for team members in zones based on the needs of the business.
• Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members.
• Perform hourly reads and update the team on current business goals and results.
• Celebrate successes and share recognition within the team when results are achieved.
• Share business results and anecdotal feedback with the leadership team.

Skills

Leadership

Communication

Team development

Organization

Hiring

Job description

Everlane in Austin is seeking a Floor Leader to guide our store team and deliver an exceptional, customer-focused experience. You will foster a warm, hosting atmosphere and lead with the brand ethos to support sales and operations. A proactive leader who values communication and teamwork will thrive here.

You will balance daily tasks, coach staff, and ensure the service model comes to life on the sales floor while driving business results and maintaining Everlane's values.