Store Floor Leader — Elevate Guest Experience & Team

Everlane; Austin (TX); On-site; USD 28,000 - 39,000; Full time

Job summary

Everlane in Austin is seeking a Floor Leader to guide a store team and deliver a best-in-class customer experience. You thrive on hosting the in-store experience and driving results with the leadership team.

You will lead daily operations, coach and motivate staff, delegate tasks, and communicate business goals. Must be able to lift up to 40 pounds and work nights, weekends, and holidays.

Qualifications

• 1-2 years of leadership experience.
• Strong written and verbal communication skills.
• The ability to work closely and effectively with the rest of your store leadership team.
• Strong organization skills and are excited about the details.
• A proven track record of hiring, leading and developing effective store teams.
• A fan of Everlane, our product, and our values.

Responsibilities

• Lead your team to ensure our service model comes to life in-store
• Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
• Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members
• Perform hourly reads and update the team on current business goals and results
• Celebrate successes and share recognition within the team when results are achieved
• Share business results and anecdotal feedback with the leadership team

Skills

Leadership

Communication

Team development

Organization

Hiring experience

Customer focus

Job description

Everlane in Austin is seeking a Floor Leader to guide a store team and deliver a best-in-class customer experience. You thrive on hosting the in-store experience and driving results with the leadership team.

You will lead daily operations, coach and motivate staff, delegate tasks, and communicate business goals. Must be able to lift up to 40 pounds and work nights, weekends, and holidays.