Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Lexington (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for a Key Lead in Lexington, Kentucky. The Key Lead will supervise floor operations, guide Brand Reps, and drive customer experience to achieve sales goals. Responsibilities include opening/closing routines, managing POS systems, fulfilling OMNI Channel orders, and maintaining visual displays. The role requires strong leadership skills and the ability to analyze performance metrics. Join Abercrombie & Fitch to enhance in-store experiences and embody company values.

Responsibilities

• Ensure customers receive quality in-store experience as Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. is looking for a Key Lead in Lexington, Kentucky. The Key Lead will supervise floor operations, guide Brand Reps, and drive customer experience to achieve sales goals. Responsibilities include opening/closing routines, managing POS systems, fulfilling OMNI Channel orders, and maintaining visual displays. The role requires strong leadership skills and the ability to analyze performance metrics. Join Abercrombie & Fitch to enhance in-store experiences and embody company values.