Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Concord (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Concord, North Carolina, responsible for enhancing the in-store customer experience by supervising the Brand Reps and Stock Associates. The Key Lead drives store performance through effective operations and customer engagement while ensuring the team achieves daily sales goals. This leadership role includes managing opening and closing routines, operating POS systems, maintaining visual displays, and executing inventory control, all while embodying the brand's culture and values.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Concord, North Carolina, responsible for enhancing the in-store customer experience by supervising the Brand Reps and Stock Associates. The Key Lead drives store performance through effective operations and customer engagement while ensuring the team achieves daily sales goals. This leadership role includes managing opening and closing routines, operating POS systems, maintaining visual displays, and executing inventory control, all while embodying the brand's culture and values.