Floor Inspector | Westin | Wilmington, DE

Westin Greensboro; Wilmington (DE); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Competitive pay

Job summary

Westin Wilmington is seeking a Floor Inspector to join our housekeeping team. You will lead room attendants, assign tasks, and ensure each guest room and public area meets our cleanliness standards, creating a welcoming and comfortable stay.

You will train staff on SOPs, monitor schedules, and collaborate with supervisors to maintain smooth operations. This role requires 1–3 years of related experience and a customer-focused mindset.

Qualifications

• 1–3 years of related housekeeping experience.
• Must have a High School diploma or equivalent.
• Strong people skills and a customer-service mindset.

Responsibilities

• Lead housekeeping team, assign and review work.
• Ensure on-schedule staffing, inspect rooms and public areas, supervise laundry, and handle guest interactions.
• Provide training on SOPs and standards.
• Help manage purchasing and labor costs.

Skills

People skills

Guest service

Communication

Education

High School diploma or equivalent

Job description

Floor Inspector | Westin | Wilmington, DE

Requisition Number: FLOOR019801

• Posted : September 21, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

• Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
• Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
• Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
• Keeping purchasing costs and labor expenses in check.

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Qualifications

Experience

Required

2 years:

Self Inspector

2 years:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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