Floor Inspector/ Supervisor |Crowne Plaza Dulles | Herndon VA

Modus Hotels; Herndon (VA); Hybrid; USD 53,726,000 - 57,859,000; Full time

Job summary

Crowne Plaza Dulles in Herndon, VA is seeking a Floor Inspector to support the housekeeping team, ensuring rooms and public areas meet the brand’s standards and guest expectations. You will lead by example, assign work, and coordinate daily tasks to keep turnover on schedule.

This full-time, on-site role offers $19.25 per hour, with responsibilities including training staff on SOPs, overseeing laundry, controlling costs, and maintaining a positive, guest-focused culture.

Qualifications

• At least 1–3 years of related housekeeping experience.
• High School diploma or equivalent required.
• Must be a people person and lead by example.

Responsibilities

• Lead and assign work to the housekeeping staff.
• Inspect and approve cleanliness of guest rooms and public areas.
• Oversee laundry and turnover of checkout rooms.
• Train staff on Standard Operating Procedures and departmental standards.
• Maintain purchasing and labor cost controls.

Skills

People skills

Team leadership

Customer service

Education

High School diploma or equivalent

Job description

• Full-Time
• On-site
• Rate : $19.25 USD per hour

Locations

Showing 1 location

Crowne Plaza Dulles
Crown Plaza Dulles | M81
2200 Centreville Rd
Herndon, VA 20170, USA

Description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

Serving as team leads for the entire housekeeping staff including assigning and reviewing work.

Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.

Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.

Keeping purchasing costs and labor expenses in check.

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.