Floor Inspector | Westin | Wilmington, DE

Prussia PA; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

Westin Wilmington is seeking a Floor Inspector to lead the housekeeping team, ensure rooms and public areas meet our cleanliness standards, and train staff on SOPs. The role emphasizes guest satisfaction and a proactive service mindset.

The Floor Inspector will oversee scheduling, inspect cleanliness, and manage turnover, while maintaining cost awareness and a positive team culture. This full-time on-site position requires flexibility for shifts.

Qualifications

• Lead housekeeping staff and assign work.
• Inspect rooms/public areas for cleanliness and turnover.
• Provide SOP training and guidance to staff.
• Monitor purchasing and labor costs.

Responsibilities

• Lead housekeeping team and assign tasks to ensure timely turnovers.
• Inspect guest rooms and public areas for cleanliness and readiness.
• Train staff on standards and procedures and provide ongoing guidance.

Skills

Team leadership

Customer service

Scheduling

SOP training

Education

High School diploma

Job description

Floor Inspector | Westin | Wilmington, DE

Requisition Number: FLOOR020028

• Posted : October 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

What You’ll Do:

For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. The Floor Inspector is responsible for making sure the team is transforming each room into a tidy, cozy, haven. You will ensure that room attendants are equipped to deliver the perfect in-room experience for our guests and anticipate needs beyond the checklist.

On a daily basis some tasks you will complete are:

• · Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
• · Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
• · Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
• · Keeping purchasing costs and labor expenses in check.

Where You’ve Been:

We’re looking for someone with at least one to three years of related experience and a High School diploma or equivalent. But most importantly you must be a people person. We will be looking to you to lead by example in an effort to create a positive team culture. If you don't have a passion for customer service, this isn’t the job for you.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Qualifications

Experience

Required

2 years:

2 years:

Self Inspector

2 years:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.