Lead Floor Inspector — Housekeeping & Guest Rooms

Prussia PA; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

Westin Wilmington is seeking a Floor Inspector to lead the housekeeping team, ensure rooms and public areas meet our cleanliness standards, and train staff on SOPs. The role emphasizes guest satisfaction and a proactive service mindset.

The Floor Inspector will oversee scheduling, inspect cleanliness, and manage turnover, while maintaining cost awareness and a positive team culture. This full-time on-site position requires flexibility for shifts.

Qualifications

• Lead housekeeping staff and assign work.
• Inspect rooms/public areas for cleanliness and turnover.
• Provide SOP training and guidance to staff.
• Monitor purchasing and labor costs.

Responsibilities

• Lead housekeeping team and assign tasks to ensure timely turnovers.
• Inspect guest rooms and public areas for cleanliness and readiness.
• Train staff on standards and procedures and provide ongoing guidance.

Skills

Team leadership

Customer service

Scheduling

SOP training

Education

High School diploma

Job description

Westin Wilmington is seeking a Floor Inspector to lead the housekeeping team, ensure rooms and public areas meet our cleanliness standards, and train staff on SOPs. The role emphasizes guest satisfaction and a proactive service mindset.

The Floor Inspector will oversee scheduling, inspect cleanliness, and manage turnover, while maintaining cost awareness and a positive team culture. This full-time on-site position requires flexibility for shifts.