Floor Inspector Lead: Housekeeping & Guest Experience

PM Hotel Group; Wilmington (DE); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Job summary

PM Hotel Group is seeking a Floor Inspector to help our housekeeping team create a tidy, cozy haven for guests. You will lead by example, ensure room attendants deliver a high standard of cleanliness, and anticipate guests' needs beyond the checklist.

Responsibilities include supervising staff, managing schedules, inspecting rooms and public areas, training on SOPs, controlling costs, and maintaining a positive, guest-focused culture.

Qualifications

• 1–3 years of related housekeeping experience.
• High School diploma or equivalent.
• People person with strong guest-service orientation.

Responsibilities

• Lead a housekeeping team, assigning and reviewing work.
• Oversee scheduling, inspect rooms and public areas for cleanliness, and interact with guests positively.
• Provide training on standard operating procedures and departmental standards.
• Monitor purchasing costs and labor expenses.

Skills

People skills

Team leadership

Customer service

Education

High School Diploma

Job description

PM Hotel Group is seeking a Floor Inspector to help our housekeeping team create a tidy, cozy haven for guests. You will lead by example, ensure room attendants deliver a high standard of cleanliness, and anticipate guests' needs beyond the checklist.

Responsibilities include supervising staff, managing schedules, inspecting rooms and public areas, training on SOPs, controlling costs, and maintaining a positive, guest-focused culture.