Housekeeping Floor Lead - Elevate Rooms & Team

PM Hotel Group; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

PM Hotel Group is seeking a Floor Inspector to lead the housekeeping team, ensure meticulous room and public area cleanliness, and deliver a welcoming in-room experience for guests. You will guide staff, maintain schedules, and promote a positive, service-driven culture.

The ideal candidate has 1–3 years of related experience, a high school diploma or equivalent, and a passion for customer service. The role requires physical stamina and flexibility, including nights and holidays, at a growing

Qualifications

• At least 1–3 years of related housekeeping experience.
• Must be a people person and lead by example.
• Strong customer service and guest interaction skills.

Responsibilities

• Serve as team lead for housekeeping staff, assign and review work.
• Oversee schedules, cleanliness, laundry, turnover of rooms, and guest interactions.
• Provide training on SOPs and departmental standards to staff.
• Monitor costs and labor efficiency to stay within budget.

Skills

Team leadership

Customer service

Training

Communication

Education

High School diploma or equivalent

Job description

PM Hotel Group is seeking a Floor Inspector to lead the housekeeping team, ensure meticulous room and public area cleanliness, and deliver a welcoming in-room experience for guests. You will guide staff, maintain schedules, and promote a positive, service-driven culture.

The ideal candidate has 1–3 years of related experience, a high school diploma or equivalent, and a passion for customer service. The role requires physical stamina and flexibility, including nights and holidays, at a growing