Floating Teller: Cross-Branch Cash & Client Service

Flagstar Bank; New York (NY); On-site; USD 23,000 - 33,000; Full time

Job summary

Flagstar Bank is seeking a Teller - Floater in Jackson Heights, NY. The role involves delivering high-quality service while handling routine financial transactions and supporting teller teams across branches.

Responsibilities include greeting clients, answering questions, processing deposits, withdrawals, transfers, and maintaining cash accuracy. The position requires at least one year of teller experience and a High School diploma, with a focus on compliance and customer care.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum 1 year previous teller experience (required).

Responsibilities

• Greet and service clients in a friendly and courteous manner.
• Answer phones.
• Provide account information, answer client questions and direct clients appropriately for further assistance as needed.
• Process client transactions, including cash and check deposits, withdrawals, check cashing, loan payments, official checks and money orders, transfers, general ledger entries, CTRs, etc.
• Maintain an adequate cash supply at all times: buying from and selling to the vault as needed ensuring drawer limits are not exceeded.
• Balance cash on hand, transactions processed and negotiable items daily and ensure totals match the record in the system.
• May assist with retrieval and processing of ATM deposits and ATM settlements.
• May assist with deposits made to Night Depository.
• May sell and purchase foreign currency.

Skills

Math aptitude

Interpersonal skills

Data entry speed

Customer service

Attention to detail

Education

High School / GED

Job description

Flagstar Bank is seeking a Teller - Floater in Jackson Heights, NY. The role involves delivering high-quality service while handling routine financial transactions and supporting teller teams across branches.

Responsibilities include greeting clients, answering questions, processing deposits, withdrawals, transfers, and maintaining cash accuracy. The position requires at least one year of teller experience and a High School diploma, with a focus on compliance and customer care.