Floating Service Supervisor

Thalhimer Multifamily; Glen Allen (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan

ESOP

Paid leave

Sign-on bonus

Job summary

Thalhimer Multifamily in Richmond, VA seeks a Service Supervisor to manage apartment maintenance across properties. You will lead a team, oversee work orders, and ensure turnovers are completed on schedule.

The role requires 3–5+ years in residential property maintenance, CFC/HVAC certification, and strong leadership, communication, and problem-solving skills. A valid driver's license is required, with travel between properties as needed.

Qualifications

• 3 - 5+ years of experience in residential property maintenance (or similar fields).
• CFC and HVAC certification required.
• Strong training in plumbing and electrical systems.
• Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical).
• A valid driver's license and the ability to travel to between properties if needed.
• Strong leadership and communication skills.
• A positive, solution-oriented attitude and exceptional problem-solving abilities.

Responsibilities

• Overseeing and completing apartment maintenance and repairs.
• Managing work orders and apartment turnovers.
• Performing preventative maintenance to keep all systems running smoothly.
• Leading maintenance team members, providing guidance and support.
• Maintaining a high standard of customer service and property upkeep.

Skills

Leadership

Communication

Problem-solving

Customer service

Education

CFC certification

HVAC certification

Job description

Join Our Team as a Floating Service Supervisor in Richmond, VA.

Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance in Richmond, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $3,000 sign-on bonus!

Why Join Us?

At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP).

What You'll Do

As a Service Supervisor, you'll lead the maintenance efforts for our property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment.

Key Responsibilities Include

• Overseeing and completing apartment maintenance and repairs
• Managing work orders and apartment turnovers
• Performing preventative maintenance to keep all systems running smoothly
• Leading maintenance team members, providing guidance and support
• Maintaining a high standard of customer service and property upkeep

No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference.

What We're Looking For

• 3 - 5+ years of experience in residential property maintenance (or similar fields)
• CFC and HVAC certification required
• Strong training in plumbing and electrical systems
• Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical)
• A valid driver's license and the ability to travel to between properties if needed
• Strong leadership and communication skills
• A positive, solution-oriented attitude and exceptional problem-solving abilities

If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you!

Thalhimer is an equal opportunity employer.

What Does Success Look Like?

A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.