Floating Senior Custodian

HOUSING WORKS INC; New York (NY); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Health insurance options

PTO up to 30 days

Educational reimbursement

Job summary

Housing Works is seeking a Floating Senior Custodian to perform advanced custodial duties across multiple facilities, emphasizing deep cleaning and sanitation to maintain a clean, safe environment. The role requires flexibility to travel between sites and independently adhere to health and safety standards.

The position also involves training junior staff, managing inventory, and reporting on cleaning performance metrics to help improve efficiency and service delivery.

Qualifications

• 3–5 years of custodial experience, including deep cleaning and floor care.
• Proven ability to work across multiple sites and maintain confidentiality.
• Excellent customer service and strong written/verbal communication.
• Proficiency with Outlook and scheduling tools.

Responsibilities

• Perform deep cleaning of floors, carpets, restrooms, kitchens, and high-touch surfaces using appropriate equipment and chemicals.
• Strip, wax, and buff floors; shampoo carpets; and clean upholstery as scheduled.
• Conduct periodic sanitization and disinfection of common areas, including break rooms, meeting spaces, and high-traffic zones.
• Operate and maintain custodial equipment such as floor scrubbers, extractors, and pressure washers.
• Respond to special cleaning requests and emergency situations promptly.
• Monitor inventory of cleaning supplies and report replenishment needs.
• Ensure compliance with OSHA standards and company safety protocols.
• Assist with training and mentoring custodial staff when assigned to different facilities.
• Travel between locations as scheduled, maintaining reliability and punctuality.
• Performance Tracking & Reporting: Generate and deliver monthly and quarterly reports on key cleaning performance indicators, such as average time to close work orders and the volume and types of requests received.
• Identify trends to improve efficiency, reduce response time, minimize recurring issues, and enhance service delivery.
• Advise the Facility Manager on staffing, supply needs, subcontractor use, and equipment upgrades to meet operational goals.

Skills

Custodial experience

Customer service

Communication skills

Multisite work

Confidentiality

Education

Certificate of Fitness (S95)

OSHA certification

Tools

Outlook

Job description

Description

Compensation Range: $20/hr - $21/hr commensurate with experience

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget.
• Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview

The Floating Senior Custodian is responsible for performing advanced custodial duties across multiple facilities to ensure a clean, safe, and well-maintained environment. This position focuses on deep cleaning tasks and specialized sanitation projects, supporting locations as needed. The role requires flexibility, attention to detail, and the ability to work independently while adhering to health and safety standards.

Responsibilities

• Perform deep cleaning of floors, carpets, restrooms, kitchens, and high-touch surfaces using appropriate equipment and chemicals.
• Strip, wax, and buff floors; shampoo carpets; and clean upholstery as scheduled.
• Conduct periodic sanitization and disinfection of common areas, including break rooms, meeting spaces, and high-traffic zones.
• Operate and maintain custodial equipment such as floor scrubbers, extractors, and pressure washers.
• Respond to special cleaning requests and emergency situations promptly.
• Monitor inventory of cleaning supplies and report replenishment needs.
• Ensure compliance with OSHA standards and company safety protocols.
• Assist with training and mentoring custodial staff when assigned to different facilities.
• Travel between locations as scheduled, maintaining reliability and punctuality.
• Performance Tracking & Reporting:
  • Generate and deliver monthly and quarterly reports on key cleaning performance indicators, such as average time to close work orders and the volume and types of requests received.
  • Identify trends to improve efficiency, reduce response time, minimize the number of recurring cleaning issues, and enhance overall service delivery.
  • Advise the Facility Manager on staffing, supply needs, subcontractor use, and equipment upgrades to meet operational goals and improve service outcomes.

Requirements

• Minimum 3–5 years of custodial experience, including deep cleaning and floor care.
• Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality.
• Excellent internal, external customer service skills and strong interpersonal skills.
• Good communication skills verbally and written, including the ability to communicate with all levels of management.
• Certificate of Fitness (S95)
• OSHA certification
• Ability and aptitude to carry out a schedule of maintenance plan.
• Ability to prioritize and multi-task.
• Must be proficient in Outlook.
• Ability & flexibility to work at multiple sites as needed, work occasional overtime, and offer flexibility regarding scheduling work time.
• Ability to handle cleaning chemicals & solvents daily.

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union ("RWDSU"). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU