Floating Retail General Manager - Lead & Elevate Stores

Lumber Liquidators; Los Angeles (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Hourly rate $27.50

Goodwill discounts

Employee perks

Employee Assistance Program (EAP)

Job summary

Goodwill Southern California seeks a Floating General Manager to provide store leadership and operational support across assigned locations, including vacancies and temporary leadership. The role covers sales, safety, payroll, merchandising, and compliance as a full-time position.

The incumbent will travel extensively (75%+), lead Ambassadors, coach managers, and maintain policy adherence, while ensuring excellent customer and donor service across the region.

Qualifications

• Minimum 3–5 years of supervisory experience in a customer-focused role.
• Retail management experience preferred.
• High school diploma or GED required; college degree helpful.
• Bilingual in Spanish is a plus.
• Proficient with PCs and technology for daily tasks.
• Proficient in Outlook and MS Office suite.
• Good communication, training and people skills.
• Experience with POS systems and HRIS is a plus.

Responsibilities

• Provide General Manager coverage at assigned locations and manage day-to-day operations.
• Lead and coach store management and Ambassadors to meet goals.
• Review performance and KPIs, identify gaps, implement corrective actions.
• Oversee daily sales floor, donations, merchandising, cash handling, opening/closing.
• Lead during vacancies, leaves, transitions, or temporary leadership.
• Ensure staffing and provide coaching and development to staff.
• Maintain compliance with policies, safety, loss prevention, and employment rules.
• Escalate employee relations or safety concerns to District Manager.
• Partner with District Manager to set priorities and ensure continuity.
• Travel extensively (75%+) to locations; CA driver’s license and insurance required.

Skills

Supervisory experience

Retail management

Bilingual Spanish

MS Office

POS system

HRIS experience

Strong communication

Time management

Education

High School Diploma / GED

College degree helpful

Tools

Time and Attendance systems

Microsoft Word

Microsoft Excel

Microsoft Teams

Outlook

HRIS

Job description

Goodwill Southern California seeks a Floating General Manager to provide store leadership and operational support across assigned locations, including vacancies and temporary leadership. The role covers sales, safety, payroll, merchandising, and compliance as a full-time position.

The incumbent will travel extensively (75%+), lead Ambassadors, coach managers, and maintain policy adherence, while ensuring excellent customer and donor service across the region.